For US domestic shipping :
For Overseas Shipping :
DHL Express shipping for any overseas orders. Please note that import duties and local sales tax may be payable on receipt of your order, determined by the items you are ordering and the total value of your order.
Currently, due to logistical difficulties, we are not able to ship some artisans' work to Asia. We apologize for the inconvenience.
- Go to our RETURNS CENTER, enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipment
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.